PXL24 Payout Policy: Ensuring Trust and Reliability
At PXL24, we are committed to creating a trustworthy and reliable environment for both our clients and content creators. Our unique payout policy is designed to protect all parties involved and to ensure the successful completion of projects. Here’s an in-depth look at our policy and the rationale behind it.
Two Types of Content Creators
We have two primary categories of content creators on our platform:
1. Onsite Creators: These are photographers and videographers who need to be physically present at a location to complete a project.
2. Remote Creators: These creators can work from home and deliver their projects digitally. This includes editors, as well as photographers and videographers who may offer remote editing services.
Payout Policy for Photographers and Videographers
For onsite projects, our payout policy is as follows:
– Payment Timing: Payouts are processed up to 72 hours after the completion of a project. This delay ensures that the creator has indeed fulfilled their obligations and has shown up to the scheduled event or location.
– Secure Holding of Payouts: During this 72-hour period, the payout is securely held by PXL24. This mechanism serves as a motivation for the creators to honor their commitments and prevents any potential no-shows.
Payout Policy for Remote Creators
For remote projects, including those handled by editors, our payout policy is structured to ensure the completion and proper handover of the project materials:
– Payment Timing: Payouts are made after the project handover is confirmed.
– Proof of Handover: To ensure the project has been delivered, we require proof of handover. This can include confirmation from the client that they have received the final product or other verifiable means such as email of proof of delivery.
– Completion of Payment: Once proof of handover is provided, the payout is processed promptly.
Handling of Project Materials
Upon completion of a project, the following steps are taken regarding the project materials:
– Non-Delivery Protocol: If the assets are not delivered within the stipulated 48 hours of the promised delivery date, clients are encouraged to contact us directly to resolve the issue. We will check with the creator on status.
Why This Policy?
The foundation of our payout policy is rooted in our understanding of the challenges and risks faced by both clients and content creators. Here are the key reasons behind our approach:
1. Preventing No-Shows: One of the most frustrating experiences for clients is when a content creator fails to show up. This is especially critical for events that are time-sensitive or hold significant emotional value. Our payout delay and rating system acts as a safeguard, ensuring creators are present as scheduled.
2. Financial Security for Clients and creators: By holding payments until project completion, we protect our clients from the risk of paying for a service that is never rendered. This reduces financial stress and fosters trust in our platform and users.
In addition, as payments are made in advance, creators will always get paid given that they complete what was planned through the portal.
3. Ensuring Project Completion for Remote Creators: For remote projects, requiring proof of handover ensures that the project is completed and the client receives their final product. This guarantees that payments are made only after the successful delivery of the project.
4. Incentivizing Timely Delivery: The requirement for creators to deliver assets within 48 hours of payment ensures that clients receive their final products promptly. This policy helps maintain a high standard of service and accountability among creators.
5. Building a Trustworthy Platform: At PXL24, our mission is to cultivate a community where both clients and creators feel secure and respected. Our payout policy is a critical component of this mission, as it balances the interests of all parties involved and promotes a fair and reliable ecosystem.
Conclusion
PXL24’s payout policy is designed with a deep understanding of the needs and concerns of both our clients and content creators. By implementing a secure and structured payment process, we aim to eliminate the fear of no-shows, ensure financial security, and guarantee timely delivery of high-quality content. Our ultimate goal is to build a platform where trust and reliability are the cornerstones of every project.
For the latest updated policies, always make sure to read our terms & conditions.